RCS Business Messaging

Messages that
feel like apps.

Notify2You provides enterprise RCS aggregation and messaging operations with carrier and channel coordination, rich-message orchestration, API integration and SMS fallback across actionable customer journeys.

Plan a message journey ↗Explore RCS services →
  • Rich cards
  • Suggested actions
  • Conversational notifications
  • SMS fallback
▦ Rich media card
↘ SMS fallback
N2YNotify2You UpdatesRCS rich notification•
Today 9:41 AM
In transit▰
ORDER UPDATE

Your parcel arrives today

Estimated 2:20–4:20 PM. Track progress or adjust the delivery window in the conversation.

Track parcelChange time
Rich by designCards, media and actions
Fallback awareSMS is designed into the journey
API readyMessage objects and webhook events
Human when neededEscalate with context
Built around moments

Move from “notification received” to “next step completed”

Notify2You organizes RCS experiences around high-intent service moments, keeping content, context and action in one message thread.

01 / COMMERCE▰

Orders & delivery

Combine order status, item context, delivery windows and tracking controls.

Explore commerce →
02 / FINANCE◷

Bills & reminders

Make account notices easy to understand, with safe and relevant next steps.

Explore finance →
03 / MOBILITY⌁

Bookings & journeys

Keep confirmations, locations, changes and status updates in a continuous thread.

Explore mobility →
04 / RETAIL✦

Retail & loyalty

Use visual selections and focused actions for useful member communication.

Explore retail →
Fallback is part of the journey

Design the ideal experience—and the real-world path

RCS availability depends on market, carrier, device, recipient conditions and sender setup. Capability checks and SMS fallback keep the journey continuous across both paths.

  • Write separate content for the RCS card and SMS message
  • Preserve essential status, trusted links and consent requirements
  • Use webhooks to observe message status and journey events
Learn about fallback design →
▦Compose the rich RCS messageCard, suggested actions and contextPrimary
⌁Evaluate the available pathApply integration and recipient conditionsRouting
SMSSend concise SMS when neededKeep the essential text, link and opt-outFallback

SMS fallback extends essential content while sender setup, costs, consent and local rules remain part of the journey design.

One message surface

Combine the capabilities around the journey

From rich expression to action and status events, each capability helps make a notification easier to understand and handle.

▦

Rich cards

Organize images, titles, details and brand context into a scan-friendly card.

  • Rich card
  • Carousel
  • Media
↗

Suggested actions

Offer clear controls for viewing, confirming, rescheduling, navigating or replying.

  • Open URL
  • Reply
  • Calendar
⌁

Message journeys

Connect triggers, branches, status updates and fallback paths.

  • Trigger
  • Branch
  • Status
↘

SMS fallback

Send concise, essential content when the rich path is unavailable.

  • Fallback copy
  • Link
  • Opt-out
{ }

API & webhooks

Request messages as structured objects and return events to business systems.

  • REST workflow
  • Events
  • Idempotency
◎

Basic analytics

Connect status and journey activity to ongoing content and workflow improvements.

  • Status
  • Action
  • Journey
RCS performance

Validate every message journey with key metrics

Operating metrics
RCS message delivery rate99.2%

Continuous visibility into rich-message delivery status

Rich-card interaction rate42.8%

Meaningful activity after recipients view a card

Suggested-action click rate31.6%

User actions across buttons and suggested replies

RCS→SMS fallback continuity99.95%

State continuity across primary and fallback paths

RCS-first, channel-aware

RCS is the core, supported by five communication capabilities

Notify2You centers rich RCS Business Messaging and connects complementary customer communication and service paths.

微

Weixin / WeChat customer communication

Connect notification, service and customer interaction journeys in the WeChat ecosystem.

CC

Omnichannel customer service

Connect conversation routing, context and human handover in one service flow.

WA

WhatsApp Business

Connect template notifications and service conversation paths.

VB

Viber Business Messages

Extend business notification and interaction journeys.

TG

Telegram Bot / Mini Apps

Connect bot automation and Mini Apps interactions.

01

Select the contact path

Combine the RCS primary path and supporting channels around region, audience, consent and service intent.

02

Keep event context

Carry notification state, user action and service conversation through the same business event.

03

Connect human service

Pass the necessary context to service teams for complex, sensitive or exceptional journeys.

Designed for diverse markets

For multi-industry teams across global regions

Suitable for retail, finance, mobility, internet, education and professional-service teams across global regions that need clear, actionable enterprise notifications.

Retail & commerce
Financial services
Travel & logistics
SaaS & internet
Gaming & media
Education
Healthcare & professional services
Other interactive notifications
Design the next message

Make the next notification feel like a task completed.

Enter the use case, target markets, message type and integration path to create a copyable solution brief.

Build a planning brief ↗Explore API workflows →